CANCELLATIONS

Deposits & Cancellations At Gatsby & Miller Salon In Amersham

Dear guests,

Your appointment is important to us and we make sure we prepare fully before each appointment so we can fully meet your needs.  Your appointment is reserved especially for you so when you forget or have to cancel your appointment without giving enough notice, very often we are unable to fill your appointment slot with another client.

To enable the smooth running of our service, we have, therefore, introduced a deposit policy.  Appointments over and to the value of £100 will require a £25 deposit. This will be taken at the time of booking, for both in salon and online bookings.  This deposit will be redeemable against your appointment on the day.

Please also note that 24 hours' cancellation notice is required by calling the salon when you will receive your full deposit back.  Your refund can take up to a week to appear back into your account.

If you reschedule your appointment within a week, your deposit will be carried over to your new appointment.

Thank you for your understanding,

Never about us, always about you.

Gatsby & Miller